Terms of Service

By accessing or using Orviora ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Orviora is an AI-powered social growth platform that discovers relevant conversations across social platforms, generates brand-voice replies using artificial intelligence, and publishes approved content on your behalf. The Service includes the web application, API, and all related tools and features.

• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized access to your account.
• You may not share your account with others or create multiple accounts for the same person.
• We reserve the right to suspend or terminate accounts that violate these Terms.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Generate or publish spam, misleading content, or impersonation
• Violate any social platform's terms of service through your use of Orviora
• Attempt to gain unauthorized access to any part of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to harass, abuse, or harm others
• Interfere with or disrupt the Service or its infrastructure
• Use automated tools to scrape or extract data from the Service beyond intended API usage

Orviora uses artificial intelligence to generate content suggestions and replies. You acknowledge that:

• AI-generated content is provided as suggestions and may require human review and editing
• You are solely responsible for all content published through your connected social accounts
• AI outputs may occasionally be inaccurate, incomplete, or inappropriate
• The human-in-the-loop review workflow is designed to catch issues before publication, and you are responsible for using it
• We do not guarantee that AI-generated content will achieve any particular marketing outcome

Our IP: The Service, including its design, features, algorithms, and documentation, is owned by Orviora and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

Your Content: You retain ownership of all content you provide to the Service (brand context, keywords, voice settings). You grant us a limited license to use this content solely to provide and improve the Service.

Generated Content: Content generated by the Service for your workspace belongs to you once published. We may use aggregated, de-identified data to improve our AI models.

• Free tier accounts are subject to usage limits as described on our pricing page
• Paid subscriptions are billed monthly or annually in advance
• You may upgrade, downgrade, or cancel your subscription at any time
• Refunds are not provided for partial billing periods upon cancellation
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in account suspension or downgrade to the free tier

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned downtime.

To the maximum extent permitted by law, Orviora and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your specific requirements or that AI-generated content will be error-free.

You agree to indemnify and hold harmless Orviora from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or content published through your account.

Either party may terminate these Terms at any time. You may terminate by deleting your account. We may terminate or suspend your access immediately if you violate these Terms. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 30 days after termination.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Orviora is incorporated, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Service at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at legal@orviora.com or hello@orviora.com.